Refund Terms

Effective Date: October 15, 2023

Welcome to MELORAVIX. We are committed to ensuring your satisfaction with our products and services. Please review our refund policy carefully to understand how refunds are processed.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request for a refund is made within 30 days of the purchase date.
• The product or service was purchased directly from MELORAVIX.
• The product must not be damaged or altered in any way.

Non-Refundable Items

Certain items are non-refundable. These include:

• Gift cards and promotional items.
• Products marked as final sale.
• Services that have been fully delivered or consumed.

Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at [email protected] with your purchase details.
2. Provide a reason for the refund request and any relevant documentation.
3. Our team will review your request and respond within 5 business days.

Refund Processing

Once a refund is approved, it will be processed within 10 business days. The refund will be issued to the original payment method. Please note that processing times may vary depending on your financial institution.

Changes to the Refund Policy

MELORAVIX reserves the right to modify this policy at any time. Changes will be communicated through our website, and the effective date will be updated accordingly.

For further questions regarding our refund policy, please contact our support team at [email protected] or call (555) 123-4567.